Terms and conditions


By ordering our services you agree that you are 18 or older and have read, agreed and accepted our Terms and conditions.

You understand, agree and accept that spiritual, metaphysical services such as the ones provided on our platform do not come with a guarantee, that results cannot be guaranteed and that results may vary from case to case. 

By ordering our services you are paying for the materials used by our professionals and the time they have to spend during their service as well as the support they give you and the included free readings. 

Proof of work and service is delivered in the form of a written report that is sent to your email after each spell is casted.

When ordering our services you understand, agree and accept that we reserve ourselves the right to interrupt or cancel our service without further communication if you disrespect our guidelines, our Terms and conditions, are rude, disrespectful, impolite or show signs of not being mentally stable, suicidal or depressive, are not invested in doing the necessary self-work or do not respect the letting go stage of the spell (after the spells and support are completed) by keeping in touch before the 32 weeks update. 

You understand, agree and accept that once a spell is canceled it cannot be undone. 

We reserve ourselves the right to not accept working with you without the need for further justification if there are moral, ethical or other implications in doing so or we cannot recommend a spell for your situation. 

You understand, agree and accept that the payment you are doing to order our service is associated with your own real name and bank account, paypal account or credit card and that you are not using someone else’s credit card, bank account or paypal account. 

We protect your privacy and will usually not share your information with third-party unless Paypal requires details from us or higher instances (ex: judicial) demand that we do so. 

We always deliver our work and readings accordingly you never have to fear paying for a service that you won’t receive.

You understand, agree and accept that we do not work on weekends and have a right to having holidays just as you do, you understand agree and accept that we will not work or support during these periods of time. 

You understand, agree and accept that once the support period has finished (please read under each spell’s description when the support ends) you are not entitled to further communication (sending emails, demanding support or communication from us) unless when you are supposed to update us (week 32). You understand that our guidelines are to be respected. 


Refund Policy

Since our platform works with spiritual and metaphysical services no refunds are offered (read our FAQ section for more infos), should you not be satisfied with our services we will work for free in a second attempt to obtain results. Spiritual services are not scientific it is not possible to predict their outcome, you are paying for our time, work, support and for the needed materials. 

We have a strict no-refund policy: By ordering our services you understand, agree and accept that you are not entitled to a refund of any sort this also includes refunds or chargebacks through other connected platforms that process or send/receive payments (paypal, Bank institutions, Credit Cards and the respective institution/s or Debit Cards and the respective institution/s).

Fraudulent chargebacks under false claims: False claims that our service wasn’t provided, someone else used my account or credit /debit card when there is proof of the opposite will be reported to the respective institutions for fraudulent behavior. You will be listed as a fraudulent buyer, we reserve ourselves the right to expose this behavior by necessary means. We are serious about our work and will not tolerate dishonest behavior. 

By ordering our services you agree and understand that you should always reach out to us first if there is a problem with your order.